Frequently asked questions

Everything you need to know about our silver coins, shipping, and order support.

Are these genuine American Silver Eagles?

We offer American Silver Eagle products identified by year and issue. Read each listing for the exact contents, condition, and included packaging. If you need additional details before ordering, please contact us.

What is included with the 2012-S two-coin set?

The set is listed as one Proof and one Reverse Proof American Silver Eagle, each containing one troy ounce of .999 fine silver. The merchant has confirmed original U.S. Mint packaging and a certificate of authenticity; refer to product photos and description for the precise contents of the item offered.

How much silver is in each purchase?

A standard 2008 American Silver Eagle contains one troy ounce of .999 fine silver. The 2012-S two-coin set includes two one-troy-ounce coins, for a combined two troy ounces of fine silver.

How long does shipping take?

Our stated handling target is 5–9 business days before carrier transit, subject to the published shipping policy and order conditions. Transit times are separate and depend on destination and carrier.

Do you ship across the United States?

U.S. shipping is the intended service area. Available destinations and the final shipping charge are determined at checkout. See the Shipping policy for current terms.

Is shipping insured?

Orders are intended to include shipment insurance. Confirm the policy terms, limits, and carrier coverage in our Shipping policy or contact us before purchasing.

Can I return a silver coin?

Precious-metal sales can have limited return eligibility because of changing market prices. See the full Refund policy before purchasing. Rights relating to incorrect, damaged, defective, or misdescribed goods are not excluded.

Will the item I receive look exactly like the photograph?

Product images illustrate the listed issue and presentation. Any differences in individual condition, finish, or packaging that are material to the purchase should be disclosed on its listing. Contact us if you need photos of a specific item before purchasing.

Is this the U.S. Mint’s official store?

No. Eagle Reserve is an independent retailer. We are not affiliated with or endorsed by the U.S. Mint.

How do I contact you about an order?

Use our Contact page and include your order number. Do not include payment-card numbers or sensitive financial details in the message.